Case Management / Clinical Social Work Services
What Is Case Management?
Upon admission, all patients are assigned a case manager who
assists them in navigating their healthcare options. All Landmark
case managers are registered nurses. Coverage is provided seven days
a week, 16 hours a day.
With an overriding goal of improving quality of care, case
managers collaborate with all members of your healthcare team in
developing an effective plan of care to maximize your health and
comfort. Case managers help keep all members of your healthcare team
informed about tests, evaluations, and treatments performed during
your stay. They also assist you and your family in understanding
your healthcare options. In addition, case managers work with your
insurance provider to ensure that you receive all the coverage to
which you are entitled and to obtain necessary approvals.
While your doctor makes the ultimate decision as to when it is
appropriate for you to leave the hospital, your case manager helps
facilitate the process and coordinates any follow-up care after you
are discharged from the hospital. Your case manager can help you and
your family find placement in nursing homes or skilled nursing
facilities, arrange for home health care or at-home medical
equipment, coordinate rehabilitative services, or make referrals to
government and community resources.
For more information about Case Management at Landmark Medical
Center, please call (401) 769-4100, Ext. 2859.
CLINICAL SOCIAL WORK
What Does a Landmark Clinical Social Worker Do?
Our clinical social workers are licensed, professionally trained
(MSW, MA) members of Landmark Medical Center's multidisciplinary
team of healthcare providers. They provide crisis intervention,
support and information and referral services to patients and
families coping with the impact of physical and mental health issues
There are many situations with which our Clinical Social Workers
can assist you with the appropriate services and support.
Some examples include assisting with the:
- Impact of illness and disability on the patient and family
- Adjustment to the roles of being a patient or caregiver
- Separation from family, friends, and the workplace
- Financial impact of illness and hospitalization
- Learning about available community resources
- Learning about new coping strategies
- Dispositional planning and goal setting
Upon referral, a social work clinician will see each patient
privately to discuss their specific needs. Please note there are no
additional charges for these services.
With the patient's approval, the clinical social work will speak
with the family to obtain further information about needs and
concerns to help with coping/planning.
To reach a Landmark Clinical Social Worker, please call
(401) 769-4100, Ext. 2099.