Medical / Surgical

As a patient in Landmark’s Medical/Surgical Unit, you’ll discover that our nurses know just how to combine their professional skills with a gentle, reassuring approach. Although our nurses manage highly technical and complex care situations, it’s often the nurse's kind word, friendly smile, or silent presence that makes a real difference.

In our Medical/Surgical units, we serve patients who are hospitalized to receive medicines and treatments or who are staying for recovery from surgical procedures. Each unit, commonly referred to as First East, First West, or First Right, has assigned staff trained in a particular specialty, such as orthopedics, oncology, or general medical/surgical diagnoses.

Visitor & Patient Information

At the time of admission to the Medical Surgical Unit, please designate one family member as the contact person. This contact person shall be the main conduit for information regarding the patient's condition and to relay that information to other family members.

Regular visiting hours are 2 p.m. to 8 p.m.

Although we do have set visiting hours, we do make exceptions. Please consult with the nurse on the unit about special visiting arrangements.
For the concern of our patient's health, people with illnesses should refrain from visiting.

Please remember that Landmark Medical Center is a non-smoking facility, and smoking is not allowed in any area of the hospital. Food and beverages are not allowed in patient rooms. Noise should be kept to a minimum.

Innovative Nursing Techniques

Landmark Medical Center is renowned for its use of Patient Care Mapsâ„¢ and Case Management. What this means is that all medical personnel involved in your care has access to the information they need to promote your recovery. This often includes your case manager, staff nurses, social worker, clinical pharmacist, clinical nutritionist, physical therapist, and discharge planner.
Our techniques have been so effective, in fact, that medical professionals from all over the world look to Landmark Medical Center as shining example of Care Mappingâ„¢. We even host periodic seminars and visits for attendees of workshops held though the Center for Case Management in Natick, Mass.