Medical / Surgical
As a patient in Landmarkâ€™s Medical/Surgical Unit, youâ€™ll discover
that our nurses know just how to combine their professional skills
with a gentle, reassuring approach. Although our nurses manage
highly technical and complex care situations, itâ€™s often the nurse's
kind word, friendly smile, or silent presence that makes a real
In our Medical/Surgical units, we serve patients who are
hospitalized to receive medicines and treatments or who are staying
for recovery from surgical procedures. Each unit, commonly referred
to as First East, First West, or First Right, has assigned staff
trained in a particular specialty, such as orthopedics, oncology, or
general medical/surgical diagnoses.
Visitor & Patient Information
At the time of admission to the Medical Surgical Unit, please
designate one family member as the contact person. This contact
person shall be the main conduit for information regarding the
patient's condition and to relay that information to other family
Regular visiting hours are 2 p.m. to 8 p.m.
Although we do have set visiting hours, we do make exceptions.
Please consult with the nurse on the unit about special visiting
For the concern of our patient's health, people with illnesses
should refrain from visiting.
Please remember that Landmark Medical Center is a non-smoking
facility, and smoking is not allowed in any area of the hospital.
Food and beverages are not allowed in patient rooms. Noise should be
kept to a minimum.
Innovative Nursing Techniques
Landmark Medical Center is renowned for its use of Patient Care
Mapsâ„¢ and Case Management. What this means is that all medical
personnel involved in your care has access to the information they
need to promote your recovery. This often includes your case
manager, staff nurses, social worker, clinical pharmacist, clinical
nutritionist, physical therapist, and discharge planner.
Our techniques have been so effective, in fact, that medical
professionals from all over the world look to Landmark Medical
Center as shining example of Care Mappingâ„¢. We even host periodic
seminars and visits for attendees of workshops held though the
Center for Case Management in Natick, Mass.