About Your Hospital Bill

About Your Hospital Bill

If you have health insurance:

If you have health insurance, we will bill your insurance company (or companies) directly as long as we have all the correct information.

In many cases, the insurance pays all of the costs of hospitalization. However, under certain conditions, you may receive a bill from the medical center for balances not covered by insurance.

For example, most insurance does not cover the cost of a private room. If you requested a private room, you may receive a bill for a portion of your room charge. (You will not have to pay extra if a private room was medically necessary, or if it was the only room available. All obstetric patients are cared for in private rooms at no extra charge.)

Many insurance companies will send you an “Explanation of Benefits” (EOB) form, which may look like a bill. This form explains what your insurance has paid for. It is not a bill. In some cases, you will get separate bills or EOB forms from specialists you saw while in the hospital, or bills related to special services you received (such as special lab tests, for example). Again, these are usually covered by insurance. If any of these bills show that you owe a balance, call the number on the bill to make sure the billing company has all your insurance information, or to find out if payments may have come in since the statement you received was generated.

If you have questions about your bill please call 909-638-0464.

If you do not have health insurance:

If you do not have health insurance and you are worried about paying your hospital bill, please call our financial assistance office at 401-769-4100, extension 2447.

They will talk with you about whether you may qualify for free care or government insurance.