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Visitor Information

For Your Comfort & Convenience

What Not to Bring to the Hospital

Jewelry, money and other valuable personal belongings are best left at home. Valuables brought to the hospital should be deposited in the hospital vault or given to a responsible family member for safekeeping.

Mail & Flowers

Hospital volunteers deliver mail to patients Monday through Friday. The hospital will forward all mail after the patient has been discharged. Flowers are delivered Monday through Saturday. If you send flowers after the patient has been discharged, the flowers will be returned to the florist, who will contact you about delivery.


The hospital cafeteria, located on the ground floor, is open to the public from 7 a.m. - 10:45 a.m. and 11:30 a.m. – 6:45 p.m daily.

Valet Parking

Complimentary valet parking is available Monday through Friday, 7:30 a.m. – 4:00 p.m. at the main entrance for all patients and visitors. Visitor lots are located at the Cass Avenue entrance. Please park in the designated areas. Handicapped parking is available at the Emergency Department entrance and the area adjacent to the hospital's main entrance.

Visiting Hours

*Effective 11/2/2020 Landmark Medical Center will be instituting a no visitor policy as mandated by the RI DOH. Please refer to our COVID-19 Patient and Visitor information section for more details.

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

General visiting hours are 11 a.m. - 1 p.m. and 5 p.m. - 7 p.m. All patients should designate one family member as the primary contact person. Visitors are limited to no more than two at a time.

People with illnesses should not visit. Consult your nurse about any special visiting arrangements.

Critical Care Units All visitors must check in with the nurses™ station using the telephone outside the unit. Please limit visitors to no more than two people at a time (immediate family only unless the patient requests otherwise.) The nursing staff may need to ask visitors to leave at times for testing or patient care.

Precious Beginnings Maternity Unit The goal of our family-centered maternity unit is to help you celebrate your baby's birth, while balancing the need for rest, privacy, and education. The unit follows general visiting hours and visitors are limited to the birthing partner and one other adult. The baby's father is welcome any time. Children under 12 (except siblings) are not permitted on the unit.

Mental Health Unit Visiting hours are 1 p.m.- 2 p.m. and 7 p.m. - 8 p.m. (Sunday - Saturday). Children under 12 require prior visitation approval from your physician. Please limit visitors to no more than two at a time. Visits are limited to common areas of the unit, not patient rooms.